Back in December, I blogged about where the future of marketing is headed, including the factor that firms will be tightening up their marketing teams and budgets.  Marketers will be forced to leverage their creativity to stay in the game.

An article from Time Magazine has exposed a psychological study that may help marketers foster that creativity very simply—good music and viral videos!

Participants in a study at the University of Western Ontario were separated into 3 groups:

• The first group listened to an upbeat Mozart piece and watched a video of a laughing baby.
• The second group listened to music from Schindler’s List and watched news about an earthquake.
• The third group listened to music and watched a video that were shown not to affect mood.

All participants were asked to learn to recognize a pattern that existed in a given problem.  The results?  The first group performed much better at discerning the pattern than the negative or neutral setting groups.

So what does this mean for workers, namely marketers?  Music could be their first step in easing the tension to innovate.  It’s important to “get in the zone” when working on an important project, and music may be the extra kick in getting creative juices flowing.  This isn’t to say that headphones should be in all day or offices should be blasting Pandora for everyone to hear (and deal with), but in the moments we really need to pump out great content, copy, strategy and more, we might as well pump up the jams.

In addition to the right music stimulating your productivity and creative abilities, positive videos also seem to have a good effect based on the study.  Obviously YouTube has plenty of content to boost your mood and in consequence your creativity, but for content slightly more work-friendly, sites like Mashable.com, Cnn.com, and FastCompany.com all feature videos with content that can be fun, interesting and relate to work.  During your lunch break or in the morning before diving into the workday, watch a video while you check your email for the extra positivity boost.

Do you think multimedia will become a ritual mood enhancer in your workday?

Tina Walsh
Marketing Coordinator

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A few weeks ago I read an article from Fast Company called, “The Future of Advertising” that made me feel unnecessarily anxious about the future of marketing, rather than amazed by the transforming industry.  If you made it through the whole article (or if not) you may also feel this concern that seems a bit melodramatic in response to the digital age’s heavy influence on the future of advertising.  Let’s take a deep breath and dissect this down to the basics:

• Some marketers are freaking out (honestly) because of digital technology altering the way we advertise.  Former CEO of ad agency Marsteller, Andy Nibley[DW1]  stated, “Is there any industry I get involved in that doesn’t get destroyed by digital technology?”  Here is where the problem lies for all of the beyond-stressed advertisers out there- digital technology is not destroying the advertising industry, it’s changing it.  Mind you, these are big changes and a great amount of learning and resilience involves the success of moving through the transformation.  But acceptance is the key.  Digital technology will not destroy advertising, but it will force agencies to think on their feet and use raw creativity.  As opposed to destruction, the ad industry will expand and reach new possibilities that clients can only dream of, while marketers bring them to life.
• “The death of mass marketing means the end of lazy marketing.”  This statement leads me to question, when was lazy marketing ever okay?  And, not to be harsh, but good riddance to those who just wanted to squeak by, providing only the minimal services to clients.  The digital age has opened up the marketing industry to social media, websites, online ads, search, applications, and many other options now available for implementation.  With so many choices, visibility is not necessary on all fronts, just those that are effective.  Rather than mass marketing, the industry is moving into mass customization where marketers must determine what mediums work best for business and apply those practices, rather than spreading their budgets too thin.  Digital technology also enables consumers to be marketers, which can be rewarding or disastrous depending on the way marketers use the information.  Active marketers (as opposed to lazy ones) will find consumer reviews and leverage them by presenting the good and addressing the bad head on.  Anyone thinking Domino’s?
• It’s time to tighten up.  Not only as a result of the economy, but also the new tools available to marketers, cost-free.  Social media leaves many executives wondering why marketing budgets must increase, and feel a need to scale back on activities and talent.  Now more than ever is it vital for marketers to expose their creativity, as much of the industry scare is related to older, dare I say outdated and outmoded advertising (and thinking) models that haven’t kept up with the times.  Marketing as a whole is changing as digital grows stronger and stronger.  Creativity, talent, practicality and adaptability will be allowed to thrive.  Marketing isn’t a profession that requires formal continuing education, but the most successful are those who keep themselves ahead in the game.

 So, are you still anxious or do you feel a bit better?  Marketing and the advertising industry are certainly taking a drastic turn, but there is so much to take advantage of through the use of great new tools that simplify tasks and new ways to satisfy customers through social media.  Leveraging change, rather than rejecting it will be the ultimate divide between those who succeed and those who sink under the pressure of the digital revolution.

Tina Walsh
Marketing Coordinator

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I recently attended a webinar and read an article that took somewhat opposing sides about today’s marketing: a need for measurement and too much of a science.  Both arguments leave me wondering; Didn’t marketing always have both?  It’s not a one trick dog. 

David Lavenda, blogging for Fast Company, wrote that marketing today is too much of a science, and new methods of measurements have limitations.  He believes the marketing budget can only be reduced so much, and breakthrough innovations require “radical ideas to difficult problems.”  Lavenda stretches this argument too far, pointing out that descriptions for marketing job positions now include words, like “metrics,” “track,” and “measure,” but marketing positions involved in analysis and measurement are not new or any emerging trend.  There certainly have been breakthroughs regarding marketing analytical tools, such as the previously described Twitter analysis dashboard, HootSuite.  But CEOs aren’t suddenly concerned over a company’s budget allocation; marketing departments have always been required to provide some sort of results, or they wouldn’t be able to provide evidence of their budgetary needs.

Marketo held a webinar titled, “What the CEO Needs from Marketing,” featuring the opinions of Phil Fernandez, CEO of Marketo, and Umberto Miletti, CEO of InsideView.  Fernandez felt marketing currently lacked the proper measuring tools to confidently inform CEOs of revenue results from campaigns and admitted to trusting his sales team more as they “have the metrics.”  He suggested that for marketers to build stronger trust with CEOs, they should propose to reduce the marketing budget, and find ways to measure revenue resulting from marketing efforts.  Fernandez makes a marketing department sound like a detached part of the business- the artsy cool kids who won’t share details and simply express themselves through their work. 

I’m painting a stereotype of course, but for a business to be successful, its executives and departments must work cohesively towards similar goals.  Marketing naturally should provide certain measurements depending on the tactics implemented, but even more vital is the communication between marketing (and sales executives and customer service) and CEOs, so that all parties are aligned on programs, expected outcomes, and the metrics that matter most to the business.  Proper communication enables CEOS and marketing executives to strike a balance between science, art, and accountability to satisfy both sides.

Tina Walsh
Marketing Coordinator

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In an increasingly competitive setting for landing employment, social media provides a useful tool for prospective interviewees gaining information about their possible employers.  Mashable.com shares an article that gives useful tips for interview preparation moving beyond a corporation’s website by analyzing blogs, Twitter pages, and LinkedIn.  Do any of these tactics cross the line between company research and invasion of employee privacy?

From each section, I’ve pinpointed some of the most important takeaways:

LinkedIn

A company’s LinkedIn profile offers information, such as new hires, specialties, and related companies where past employees may have previously worked.  Research of the LinkedIn profile helps interviewees develop more insightful questions to rise during the interview, along with possible personal connections to the company that one may not have realized existed.  Helpful questions to ask oneself when exploring a firm’s LinkedIn page include,

“How long do most people stay with the company?  Where do they go after?  Do all current employees share similar credentials?”

Corporate Blogs, Facebook, and Twitter

Companies may have news releases and relevant information on their website, but how do they directly communicate with their audience?  Many firms share their progression on campaigns, events they plan to attend, and articles or news on topics they find interesting and significant through Facebook and Twitter accounts.  Corporate blogs offer a more detailed view into common thoughts and opinions the firm wants its followers to consider.  Contemplate the objective of a company’s blog: Does it focus on its own accomplishments and events, or does it communicate information that relates to a certain subject that isn’t the company itself? 

Employee Blogs and Social Networking Accounts

Employees are the key drivers of an organization, so their personal blogs and social networking accounts provide insight about the way they may go about handling their work.  This information can be especially useful for determining how well one may fit with the company, but should not be plunged into too deep during the interview, as it may be unsettling for interviewers to discuss their personal life in a business setting. 

While it may be beneficial to follow executives of an organization, I feel it is almost an invasion of privacy to track down employees from a site, like LinkedIn, and then access their personal thoughts through Twitter or Facebook.  It’s certainly important to understand a firm’s general environment to determine fit, but it becomes eerie when an applicant finds themselves walking into an interview recognizing and knowing the employees, when the knowledge is not reciprocal.  There is a part of me that doesn’t want to understand the company too much more than they understand me, especially on a personal level.  Think about the opposite side of these tips; a firm can now search its applicants on Facebook and Twitter, tapping straight into their personal lives.

With companies using resources like Facebook and Twitter for corporate promotion, it only makes sense to dig a little deeper and find more information.  Competition is fierce, and it will be interesting to see the way that individuals fare through gained knowledge from these sights, as well as the way firms will manipulate them to attract the best applicants.

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I was on my Twitter account the other day and saw a Tweet about focus groups being dead for Ad Agencies. I was curious because we were talking about them in my marketing class, so I clicked on the link.

The post on fuelingnewbusiness.com is interesting to me not because I’m surprised that focus groups are becoming less relevant, but because if I’m learning about that in my class, there’s some kind of disconnect. A quote from the article says, “Our industry will experience more change in the next 5 years than we have in the past 50.”

That means by the time I graduate and get a “real job”, the changes in the marketing and advertising industry will be completely different. Marketing is changing now more than ever, people are getting thrifty with their techniques. Social media is playing a huge role in this, because it’s very cheap, you can connect with consumers on a more personal level and in return gain more insight than you ever could by sitting people in a room that is totally unnatural and asking them questions.

Dana asked me the other day, “Have you talked about anything you learned here at work in class yet?” I said, “Honestly, no.” I’m really hoping that Drexel does have a marketing class that focuses on eMarketing and some more recent methods. I’m not sure if it does though.

I suggest that colleges should have a class dedicated to comparing what was marketing like 5 years ago? 2 years ago? Last year? And compare that to what’s going on right now- what might be going on next year and what we think will be going on when we graduate. I understand that it’s critical to learn “The History of Marketing” and a lot of the basics are still relevant. But where’s the innovation and forward thinking?

For an industry that is constantly changing and evolving, why aren’t our marketing classes changing with it? Does anyone know of a marketing class that discusses current trends and methods?

Julie Novak
Marketing Coordinator
RedZebraWorks

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